Shipping

 Premium service from UPS

Fast, tracked + reliable

Your Honest Cat Food Company order will be delivered to you by UPS. We understand how important it is to get your products quickly and without hassle which is why we use the world's largest parcel delivery company to take great care when delivering your parcel.

Please see the table below for details on how to qualify for our FREE shipping options.  We aim to process and dispatch all orders within 2-4 working days, although under certain circumstances this may not be possible. We will provide email confirmation once your order has been processed and you will receive your UPS tracking number. Orders placed on a Friday + Saturday will be despatched Monday at the earliest. Orders placed on a Sunday will be despatched Tuesday at the earliest. 

Feel free to tell us your cat(s) name(s) in this section too as we love to know who the delivery is really for! We ask for a contact number should we or the courier need to contact you to discuss your order/delivery. We won't pass the number on to anyone else. If you have any specific delivery requests please tell us at the checkout stage.

Why not take advantage of one of our two FREE shipping options 

1. FREE delivery on orders over 12kg (this is 31x400g tins - for the average 4kg cat, this is around two months supply of food) 

2. FREE collection + BONUS service.  FREE collection means we will increase the number of tins you have ordered by 10% for FREE! Collection is from York, YO10 and full collection details will be provided upon confirmation of order. Collections can be made anytime after 48 hours of receiving order confirmation from us. Please contact us for more details. 

Collection from Honest Cat Food HQ
FREE + receive 10% order increase free! 
12.01kg - 18kg
FREE ~ UPS
10.01-12kg
2.95 ~ UPS 
6.01-10kg
4.95 ~ UPS
4.01-6kg
7.95 ~ UPS 
Up to 4kg
7.95 ~ DPD couriers 

Please note, orders below 4kg will be sent via DPD to ensure the most competitive shipping costs. For all orders consisting only of toys, these will be sent through Royal Mail services and cost £2.95 per item. Any orders for our taster packs will also be sent through Royal Mail. Again, we aim to despatch all orders within 2-4 working days.

All shipping costs are calculated based on delivery to mainland U.K. postcodes. We can ship all our foods and toys to all E.U. countries. Please contact us for shipping charges.

We can ship toys to USA, Canada, Australia and New Zealand. Please contact us for shipping charges.

For any shipping questions, please email us at hello@thehonestcatfoodcompany.co.uk 

Thank you for choosing The Honest Cat Food Company